Privacy Policy – Divya Ortho and ENT Hospital
At Divya Ortho and ENT Hospital, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal and medical information when you access our services at our Korattur, Chennai facility or through digital platforms.
1. Information We Collect
We may collect the following types of personal and health-related information:
- Full name, age, gender, contact details (phone, address, email).
- Medical history, prescriptions, diagnostic and lab reports.
- Appointment details, treatment records, and surgical history.
- Feedback, communication preferences.
- Website or app usage data (if applicable).
2. How We Use Your Information
Your information is used for purposes such as:
- Providing and managing orthopedic and ENT healthcare services.
- Appointment management and patient communication.
- Medical analysis, treatment planning, and follow-ups.
- Sending health tips or service updates (with your consent).
- Legal and regulatory compliance.
3. Information Sharing
We do not sell or rent your data. We may share it only with:
- Authorized doctors and medical staff at our hospital.
- Diagnostic labs or radiology services (when necessary).
- Government agencies or regulatory bodies as required by law.
4. Data Security
We employ industry-standard safeguards to protect your data from unauthorized access, loss, or misuse. This includes:
- Secure digital medical records systems.
- Restricted access to sensitive data.
- Periodic reviews of our privacy practices.
5. Patient Rights
You have rights to:
- Access your personal medical records.
- Request corrections to your data.
- Withdraw consent for marketing or updates at any time.
6. Cookies & Website Tracking
Our website may use cookies or analytics tools to improve functionality and understand visitor usage patterns. Such data is anonymized and not linked to your identity.
7. Updates to This Policy
We may update this policy occasionally. The latest version will always be available at our hospital or on our website.
8. Contact Us
If you have any questions about this policy or your data, please contact:
Divya Ortho and ENT Hospital
Email: info@divyaorthoandenthospital.com
Phone: 044 2687 2675 / 98401 08175
Location: 📍 No. 25, Kulakkarai Street, Dairy Road, SIDCO Industrial Estate, Pattaravakam, Chennai – 98
